What should I do if my logistics order is completed but I have not received my shipment?

①We recommend contacting the freight forwarder to check the status of your shipment. Alternatively, you can check the tracking information on the order details page to view shipment status.

②Please note that you have 30 days to apply for a refund once your order status shows "Completed" and you still have not received your shipment. How to apply for refund, you can click here for more information.