How can buyers obtain On-site service and free replacement parts service?

Step1. Create an order and select the item with the 'Free replacement parts' or "On-site service and free replacement parts" logo, then complete the payment

a. Product with 'free replacement parts' logo

b. Product with 'On-site service and free replacement parts' logo

 

 

Step2.Buyers can apply for service on the order details page within 13 calendar months after shipment.Buyers can apply for multiple services under one order

Step3.Fill in the details of the required service and submit

 

Step3.Buyers can view the records of all applied after-sales services (path: Orders-> Refund Requests ->After-sales services)