How can I apply for a tax refund?

If you paid by wire transfer, you can apply for a tax refund in the "Tax details" section on your Order Details page after the order has been paid in full and the goods have shipped.

Step 1. Please login your Alibaba.com account and click ‘My Alibaba’ > Orders

Step 2. Choose the order you are going to apply for tax fund,and click “View More”

Click view more > Payment terms >Tax details>Apply for tax refund

Step 3. Please fill in your bank information which to transfer tax refund amount , click submit.

For other payment methods, you will be refunded automatically after the order has been paid in full and the goods have shipped.